Privacy Policy

Last updated: September 11, 2024

Introduction

E8Gym ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our gym management platform and services.

Information We Collect

Personal Information

• Name, email address, phone number
• Date of birth and emergency contact information
• Payment and billing information
• Fitness goals and health information (with consent)
• Profile photos and identification documents

Usage Information

• Gym visit logs and class bookings
• Equipment usage data
• App usage patterns and preferences
• Communication records with our staff

Technical Information

• IP address and device information
• Browser type and version
• Operating system
• Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

• Provide and maintain our gym services
• Process bookings and payments
• Send important updates and notifications
• Improve our services and user experience
• Comply with legal obligations
• Ensure safety and security

Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations
• Legal authorities when required by law
• Emergency contacts in case of safety concerns
• Third parties with your explicit consent

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of sensitive data
• Regular security audits
• Access controls and authentication
• Secure data transmission

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to certain processing activities
• Data portability
• Withdraw consent where applicable

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you cancel your membership, we will delete your data according to our retention schedule, unless we are required to keep it for legal reasons.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

Third-Party Services

Our platform may integrate with third-party services for payment processing, analytics, and other functionalities. These services have their own privacy policies, and we encourage you to review them.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.